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Frequently Asked Questions

What is Visual Bank?

Visual Bank is an online platform crafted to streamline and safeguard the storage, sharing, and administration of digital assets. It encompasses a range of features, including seamless upload and download, image resizing, user activity tracking, and secure storage.

How does the upload process work in Visual Bank?

Uploading images to Visual Bank is straightforward. Users can select multiple files and use the ‘drag and drop’ feature to upload them. Once uploaded, these assets become immediately available to authorised users.

Can I download and share images with links that never expire?

Yes! Visual Bank allows you to effortlessly save images and videos directly to your desktop or share them in the format and size of your choice. The sharing links remain timeless, ensuring uninterrupted accessibility.

Is it possible to resize and crop images in Visual Bank?

Yes, Visual Bank offers features for resizing multiple images to required dimensions and cropping them to exact pixel sizes.

How does Visual Bank ensure the security of my images?

Visual Bank maintains high security standards by allowing you to control access to your images. Original files are protected and never altered. All server hardware is located and backed up in Tier IV data centres, ensuring maximum security.

Can I track my activities on Visual Bank?

Yes, Visual Bank provides a user history feature where you can view your history of selections, downloads, emails, uploads, and more to keep track of your activities.

What user permissions are available in Visual Bank?

Visual Bank provides varying levels of user permissions. Users can be restricted to viewing only, while others are granted the ability to download, share images, and add keywords and metadata. Admin users enjoy comprehensive control over all functionalities

Does Visual Bank offer support for migrating existing image libraries?

Yes, Visual Bank can assist in creating your image library by consolidating images from various sources including direct import from existing asset management systems or even from local memory folder structures.
We offer a service to facilitate the upload of your images from various origins, such as hard drives, USB drives, and other cloud storage systems.

Is technical support included with Visual Bank?

Certainly, Visual Bank provides support via telephone and email through its dedicated ticketed support desk.

What are the cost implications of using Visual Bank?

Visual Bank operates on a scalable model, allowing you to pay based on your specific requirements. There are no capital expenditures, license fees, or upgrade costs; you only pay for the storage you utilise.

Is Visual Bank accessible remotely?

Yes, Visual Bank is accessible 24/7 from any location with an internet connection.

How does Visual Bank compare to traditional file sharing services?

Visual Bank presents a contemporary alternative to conventional file-sharing services, delivering quicker, simpler, and more efficient solutions for digital asset management and sharing.

Can I have a free trial?

Yes, after we have discussed your needs and you’d like to try Visual Bank with your team we can offer a free trial period. Contact us for a demo.

01932 350 777
info@visualbank.co.uk

Visual Bank Ltd
49 Station Road
Polegate
East Sussex BN26 6EA

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